Refund policy
At Jaapi, your satisfaction is our priority.
As a download-only company, all music is available on Jaapi for immediate download after purchase, and all sales are final. This policy ensures the integrity of our digital offerings. If you experience any issues with your download, please contact our support team and we will assist you promptly. If you’re unsure whether a song suits your project, you can request a sample by contacting us before purchasing.
Dedicated Customer Support
Our dedicated Customer Service Team is here to assist you every step of the way. Whether you have questions about returns, need assistance with an exchange, or want to inquire about your order, we're just an email away.
- Email: info@jaapi.media
- Operating Hours: Monday - Sunday | 10:00 - 18:00 (PST)
At Jaapi, we're committed to providing you with exceptional products and service. Your satisfaction is our top priority, and we're here to ensure you have a good shopping experience with us.
So, shop with confidence knowing that we've got you covered every step of the way.